At this time, we ship within Canada and the U.S only. If you are trying to order from elsewhere, feel free to contact us for alternative ways of serving you.
All items are shipped from BC Canada!
We don't have any guaranteed delivery times, nor make any time commitments particularly during busy holiday seasons. False promises and broken wishes are not our standard. We are all at the mercy of Canada post once an item has been sent.
Standard Canadian shipping (most economical) can take anywhere from a 3 to 14 business days depending on where in Canada you are. There is not insurance or tracking available with this option, but upgraded shipping options are available. Every order above $60 is upgraded to Expedited shipping on us! Regular mail shipping and delivery times are beyond our control, please contact your local post office with concerns.
Expedited Canadian shipping (next step up) can take anywhere from 1 to 10 business days according to Canada Post. Again, it depends where you are located. If you have not received it past that time, we will help you file a claim with Canada Post.
Express Post Canadian shipping (Zoom Zoom) can take from 1 to 7 business days according to Canada Post. If you have not received it past that time, we will help you file a claim with Canada Post.
Our standard time needed to fill your order will be between 1 to 3 business days depending on how busy our fulfillment team is.
Our shipping rates are based on order weight at a flat rate cost. Any major overages will be refunded.